PactPack
Roof supplement packs for insurer review.
For storm-driven insurance roofers
Insurer-ready roof supplement packs with the restraint to hold up under review.
Storm-response roof supplement packs, code-cited and prepared for carrier review.
When claim volume spikes, your estimator needs a calmer path from intake to supplement pack. Upload the file set once and move straight into a documented packet with human review. Every pack is fixed-price, jurisdiction-checked, edition-stamped, and reviewed by a human before release.
Why buyers trust the packet
The output is built to feel more like a review packet than a pitch deck.
Line items, citation treatment, photo callouts, permit math, and the adjuster letter stay aligned in one restrained format so the reviewer does not have to guess how the request was assembled.
Signal 1
48-hour SLA
Signal 2
Jurisdiction check before fulfillment
Signal 3
One included revision
Trust marker 1
Human QA before release
Every pack moves through a reviewer checkpoint before delivery, with jurisdiction support and output completeness checked together.
Trust marker 2
Visible coverage logic
ZIPs are labeled accepted, limited, or unsupported before any paid step begins so unsupported work does not drift into the queue.
Trust marker 3
One included revision
The first buyer objection is handled inside the original pack price when it stays within the submitted job scope.
Turnaround
48 hrs
Fast enough to relieve backlog, restrained enough to keep code support, evidence notes, and QA intact.
First-pass qualification
A calm front door for the skeptical first job.
The scan is deliberately narrower than the paid pack. It shows likely gaps, proof holes, and jurisdiction fit before the buyer commits to the full 48-hour deliverable.
Carrier estimate gap scan
Scan a carrier estimate for likely roof supplement gaps before you build the full pack.
Upload the carrier estimate PDF or paste a summary, add the ZIP and carrier, and get a first-pass read on likely omission categories, missing evidence, and jurisdiction readiness.
Privacy note
Estimate scan accepted; no photos or property address are required for the first pass.
Specimen reading experience
The packet reads like an organized file set, not an argument.
That is the whole point of the visual language: less noise, clearer support, easier review.
Callout 01
Detached edge metal at rake return
Photo annotation points the adjuster to the exact failure location instead of leaving a bulk photo set to interpret.
Callout 02
Accessory count mismatch at ridge transition
Pack note ties the visual evidence to the quantity delta so the requested addition reads like documented scope, not opinion.
Redacted specimen preview
Open sample pack structure before checkout.
RFG-STARTER
Starter course at eaves and rakes
214 LF
Measurement report perimeter math cross-checked against uploaded elevation set.
RFG-DRIP
Drip edge replacement
214 LF
Edge-metal exposure visible in photo callouts 01 and 03; municipality permit scope requires replacement when detached.
RFG-RIDGE
Ridge / hip cap replacement
52 LF
Field measurements reconciled against carrier estimate omission and ridge footage in uploaded report.
Citation treatment
- Edition stamp: 2022 California Building Code adoption
- Jurisdiction support: Pinole municipal adoption record on file
- Pack note: local amendment path cleared before release
Outside the fixed price
- Unsupported jurisdictions that fail the ZIP coverage screen
- New scope discovered after submission that was not in the original file set
- Engineering opinions, permit pulling, or direct carrier communication
Process discipline
The sequence is strict on purpose.
Coverage gate first. Pack assembly second. Human signoff before release. The flow keeps trust higher because the boundaries stay visible.
01
Jurisdiction screen
Coverage is checked by ZIP before payment. Accepted, limited, and unsupported paths are explicit.
02
Pack assembly
Line items, math, photo callouts, and an adjuster letter are compiled into one documented supplement pack prepared for carrier review.
03
Reviewer signoff
A human reviewer verifies edition stamping, attachment completeness, and revision boundaries before release.
Who it fits
Best fit for disciplined, backlog-heavy roofing teams.
- Small insurance-restoration roofing contractors handling recurring supplement volume without a full internal supplement desk.
- Storm-response teams working from carrier estimates, field photos, and Hover, EagleView, or PDF measurements.
- Owners and estimators who need a fixed-price pack that reads calm, documented, and ready for carrier review.
Questions before the first pack
Where we say no is part of the product.
FAQ
Clear answers before anyone uploads a job-critical file set.
The service has to explain timing, revision scope, and unsupported jurisdictions in plain language. That clarity is part of the premium feel.
What happens if the ZIP is unsupported?
The job is blocked before payment. The buyer gets a clear unsupported result instead of a paid order entering the queue.
What counts as the included revision?
One revision is included when the request stays within the originally submitted job scope and evidence set.
When would a refund be considered?
If PactPack accepts payment for a job it cannot fulfill within the stated lane, the buyer is routed to remediation or refund review instead of silent delay.
Ready when the next disputed roof lands